Monthly Archives: September 2009

Clayton Christensen on The Innovator’s Prescription

I had a tremendous opportunity this morning to hear Clayton Christensen at #txfm09, the Transform symposium sponsored by Mayo Clinic’s Center for Innovation. I can’t recommend Christensen’s work highly enough. His thinking on innovation is excellent, and based on what I’ve read of his writing, and the presentation I just heard from him, watching this [...]
Posted in Conferences, Health Care | Tagged , , | 1 Comment

Business Blogging ROI

“What’s the ROI?” is among the most common questions people in business have about social media (right after (Isn’t that risky?”) and as P.F. Anderson says, many of the benefits and costs are intangible. I’ve previously written about my experience connecting with Tom Vanderwell and how I saw one of his tweets about being a Mayo [...]
Posted in Blogging | Tagged , , , , , , , | Leave a comment

SMUGgle Interview: Aaron Hughling

I had a chance to meet Tuesday with Aaron Hughling (@aaronhughling), all-around Web guy for Scott & White Healthcare, and his colleague Rhona Williams London, who is the head of PR for Scott & White. After about a year of investigation and preparation, their system (based in Temple, TX) is getting ready to launch into [...]
Posted in Health Care, Social Media | Tagged , , , , , , , , , | 2 Comments

Strategy and the Social Media Pyramid

Last week I introduced the concept of the SMUG Social Media Pyramid as a helpful framework for considering how much is “enough” in social media. It was an attempt to answer the question, “Should we spread our efforts over lots of platforms, of just focus on one or two?” I followed that post with a [...]
Posted in Philosophy | Tagged , , , , , , , , , , | Leave a comment

Back-to-School Thoughts on Creativity

As I was weeding my RSS feeds this morning (aiming to get down from 250 or so to a more manageable target of 100 that I can regularly peruse), I came across a post in which this excellent video from TED 2006, a quick talk from Sir Ken Robinson, was embedded: It’s a great talk [...]
Posted in SMUG | Tagged , , , , , , , , | 2 Comments
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