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Monthly Archives: January 2010
Haiti Earthquake Relief Made Personal
The news about the Haiti earthquake is overwhelming. The devastation is unfathomable. Visit msnbc.com for breaking news, world news, and news about the economy In a disaster of this magnitude, we all want to help. But sometimes we can be come paralyzed, for a couple of basic reasons: We feel that with the greatness of [...]
Posted in Facebook, Twitter Tagged Disaster relief, Earthquake, Facebook, God's Littlest Angels, Haiti, Tom Vanderwell, Twitter 1 Comment
Employee Communications at Mayo Clinic
An interview featuring one of my Mayo Clinic colleagues was posted recently on Ragan.com. Linda Donlin was interviewed as part of the health care social media summit we hosted with Ragan in Arizona. Here’s the video: I thought you’d enjoy hearing from one of my colleagues at Mayo whose job is different from mine, but [...]
Posted in Health Care, Social Media Tagged employee communications, Linda Donlin, Mayo Clinic, Ragan, Social Media Leave a comment
RAQ: Do Seniors use Social Media?
Here’s a recently asked question from Sturle Monstad (@sturlemo), from Bergen, Norway: Lee, Thanks for collecting such a wealth of info on your SMUG site. I am using the resources in my work with health promotion for older adults. I have a contract with Lions Club in Norway on a programme they are setting up [...]
Posted in Chancellor RAQs Tagged Facebook, Lee Aase, RAQ, senior citizens, seniors, SMUG, Social Media, YouTube 3 Comments
What Brown did for me
This is an example of how treating customers right (or at least correcting errors) not only avoids a United Breaks Guitars fiasco: it can actually lead to positive social media buzz. As I reported in October, Meredith Gould is a great humanitarian, having bailed me out by recovering the Flip video camera I left on [...]
Posted in Personal, Social Media Tagged FedEx, Flip video camera, ipod, Lee Aase, Meredith Gou, United Airlines, United Breaks Guitars, UPS 1 Comment
Facebook, Twitter and Haiti