Category Archives: Uncategorized

Weiner, Favre and the 38th Thesis

When I first heard about the racy photo tweeted from Rep. Anthony Weiner’s account, I thought the “I’ve been hacked” defense seemed dubious, especially since Rep. Weiner had not chosen to have law enforcement authorities investigate the alleged crime. I thought it was much more likely that he had simply made a mistake, and replied [...]
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SXSW Health Track: One Day to Submit Your Panel

I’m honored to have been asked to serve on the Advisory Board for the 2011 SXSW Interactive Festival’s one-day health track. From everything I’ve heard, the social health unconference in March was fantastic, which is what led Hugh and the SXSW gang to go for the full-day health track. My problem with SXSW is the [...]
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City Manager Suicides Increase

That’s the headline I was envisioning when I saw this on the Google home page this morning: I thought it was the way Google had chosen to announce the city selected for its super-fast fiber community project. And with the mania and hoopla surrounding this contest, I could envision city managers taking one look at [...]
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Thesis 10: Social Media Can’t Make Up for Bad Products or Poor Service

Social media are not the panacea for all that ails the relationship between organizations and their customers or other stakeholders. If you treat people badly, they now have not only the opportunity to take the story public, which they always had, but also the ability to tell the story themselves instead of having to rely [...]
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Twitter 115: 5 Benefits of Twitter Chats

[ratings] Twitter chats are an amazing way to bring together people for a focused conversation on a particular topic or surrounding an event, such as a conference or Webinar. There’s no need for the people involved to know each other before the chat, and in many cases the chats can be great ways to connect [...]
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