Privacy begins at home

It seemed like a good idea at the time.

Last week when I was in the Netherlands (See “Putting the ‘Global’ in SMUG”) I had the opportunity on Wednesday to help lead a couple of master classes on Web 2.0 for health care communicators from UMC Radboud, one of six academic medical centers in the Netherlands, in Nijmegen.

I often like to demonstrate Skype and its videoconferencing capabilities (and the fact that it’s FREE) in my presentations. It’s one thing to say, “Skype is like the video phone in The Jetsons.” That gets heads nodding. But it’s entirely different to show just how easy and cool it is. So I have sometimes Skyped with my daughter Rachel and granddaughter Evelyn, and also have done videoconferences with Darrin Nelson (a Mayo patient from Rochester, NY who shared his story about robotic heart surgery here, here, here and here on Sharing Mayo Clinic.) In those cases I had sent messages on Facebook (for Rachel) or Twitter (for Darrin) to arrange the times for our conversations and to ensure that they would be available.

Our Wednesday morning master class in Nijmegen went off flawlessly, as @JohnSharp and @CiscogIII and I tag-teamed as teachers, but in the afternoon they had to head back to Amsterdam, so I was on my own (along with my host, Lucien Engelen.)

I was doing fine until I got to the reference in my slides to Skype, and then I got what I thought was a great idea: I went to Skype and saw that my lovely wife, Lisa, was on-line.

So (on the spur of the moment, not to mention a classic case of y-chromosome poisoning), I decided to just “surprise” Lisa with a Skype call without advance warning. I’ll let the Facebook conversation she started tell the rest (click to enlarge):

IMG_1631

IMG_1632

IMG_1633

IMG_1634

IMG_1635

Lesson Learned: Privacy isn’t just something to be concerned about from a HIPAA perspective. It begins at home.

And a special note of thanks to Lucien for providing his own peace offering (although he personally had done nothing to offend), in the form of this beautiful bouquet of roses, pictured below next to my now fully showered bride of nearly 25 years.

Picture 11

Putting the “Global” in SMUG

When I first named our august institution of social media higher education, calling it Social Media University, Global was a bit of overstatement. Yes, through the world-wide Web it did have the potential for global reach, and I did already have some visitors from other continents, but clearly our institutional naming (and my self-designation as “Chancellor”) was, as the English say, “cheeky.”

Over the ensuing months the “G” became more deserved, or at least less ridiculous, as we reached the point at which we had SMUGgles from every continent (except Antarctica). We have continued to grow, with now more than 700 people having joined the SMUG group in Facebook.

But it’s one thing to have a global reach via the Web; it’s another to personally visit other parts of the world. Starting tomorrow, SMUG will officially become a little more global in reality, as I am at the airport in Rochester right now traveling to the Netherlands for two presentations. I will be arriving in Amsterdam at 9 a.m. Sunday morning and taking a train to Nijmegen, where I will participate in a series of events led by Lucien Engelen, including Reshape09 and the Health 2.0 Challenge. On Thursday we will go back to Amsterdam, where I will be presenting at the first international E-Mental Health Summit, and then I’m spending the night in London, where I will be visiting British media on Friday morning before returning to Minneapolis.

I look forward to an interesting adventure, and will be regularly reporting on the events here and via Twitter if you follow me.

If any of you have tips for international travel, or about the places I’m visiting, I would appreciate any guidance.