Tag Archives: iPhone

Under-promise. Over-deliver.

Listening again last night to Guy Kawasaki’s book, Enchantment: the Art of Changing Hearts, Minds and Actions, one of his tips on “How to Enchant Your Boss” was (and I’m paraphrasing because it was an audio book, so I’m not sure I got the quote exactly right): Under-promise and Over-deliver. Only make promises you are [...]
Posted in Personal, Philosophy | Also tagged , , , , | 2 Comments

Customer service follies

It’s important not to write a blog post or Tweet in anger or frustration. Lots of people say you should count to 10 before you hit “publish” or send. I agree with this advice, and I took it in the case I’m about to share with you. In fact, in this case I counted to [...]
Posted in Personal | Also tagged , , | 7 Comments

Resistance is Futile: Smartphone Apps Coming to Health Care

How Smartphones are Changing Health Care for Consumers and Providers is the topic of an excellent report just out from Jane Sarasohn-Kahn (@HealthyThinker) and the California Healthcare Foundation. It begins… The topic of smartphones in health is an intersection of two fast-evolving ecosystems: health and technology. The junction is a dynamic one in which a [...]
Posted in Health Care | Also tagged , , , , , | 1 Comment

AED4EU and the Power of Twitter

Yesterday I posted a video in which Lucien Engelen (@zorg20) interviewed me about social media in healthcare, which he shot while I was his guest in the Netherlands earlier this month. I interviewed Lucien that same day, asking him to tell the story about the mobile phone application for iPhone and Android that he had [...]
Posted in Productivity, Social Media, Twitter | Also tagged , , , , , , , , | 5 Comments

RAQ: Would you do a video about why PR and marketing pros need an iPhone?

At the #mayoragan09 conference earlier this week I participated in a “30 ideas in 30 minutes” panel, which was intended to provide rapid-fire, practical applications and next steps to take for people interested in incorporating social media into their health care work. My first tip (after the obligatory “Get a Flip”), was: Get an iPhone. [...]
Posted in Chancellor RAQs, Conferences, Social Media | Also tagged , , , , , , , | 3 Comments
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