8 Steps to Sustainable Blogging

Note: This is a piece I contributed to a social media guide published by the Texas Hospital Association. It’s really very well done (the overall guide, I mean. You’ll need to be the judge on this particular article.) If you’d like to get a copy of the complete guide, which includes contributions from @EdBennett@ChrisBoyer@Billfer@DaphneLeigh and @JennTex, @reedsmith of the THA has them available for sale. You can order one or see the table of contents here. But meanwhile, here’s my contribution:

Many people are intimidated by the thought of starting a blog. Some of this angst results from misunderstandings: they think a blog is some mysterious creation, when in reality it is an easy-to-publish Web site that allows comments. But some of the trepidation results from a true understanding: starting a blog means you need to regularly update it to keep the content fresh.

The purpose of this article is to provide tips for developing a sustainable blog, not in the ecological sense (though the so-called “carbon footprint” of a blog is toddler-sized), but from the “How can I start small and give the blog a strong path to growth?” perspective. Here are a few tips:

  1. Start with a hosted blogging platform. I used http://wordpress.com and highly recommend it. You can get started for free, and for less than $80 a year you can have a blog with the same look as your main Web site that can host a podcast and that is mapped to a subdomain of your main site. But that’s the next step.
  2. Choose your URL and map to it. I mapped my personal blog to https://www.social-media-university-global.org/ and with my work we have blogs at http://sharing.mayoclinic.org/ and http://newsblog.mayoclinic.org/ and http://podcasts.mayoclinic.org/, for instance. By doing this, instead of the default yourname.wordpress.com URL, you preserve your blog’s ability to grow and move later to a self-hosted WordPress installation without having your incoming links break. That preserves your precious Google juice.
  3. Use video. I use and like the Flip video camera, which costs about $150 for standard definition and $230 or so for HD. Other cameras are available at similar prices. Particularly if you have busy subject experts you want to include in the blog, you’ll have much more success if you can embed video instead of asking them to write. And if they ask you to write for them, that will make your blog inauthentic. Being able to upload video quickly via a built-in USB connector makes it easier for everyone.
  4. Use lots of “tags.” Tags are labels you apply to your posts, which are your way of telling search engines what the post is about. This makes it easier for people looking for your information to find it.
  5. Use descriptive titles or headlines. In WordPress, your headline becomes part of the URL, which has search engine implications. So a cute, human-oriented headline may be less helpful from an SEO perspective. A way around this is to edit the URL for search, but still have the clever play on words in the title.
  6. Schedule posts in advance. You can take a vacation from blogging by using this feature in WordPress, which enables you to set a day and time when you want the post to be published. So you can work ahead and then take off on vacation, knowing that the content will stay fresh even while you personally refresh.
  7. Decide whether comment moderation is necessary. Akismet does a great job in WordPress of weeding out spam comments. If you don’t require comment moderation, your readers will have more immediate gratification for sharing their thoughts, and it will be less work for you.
  8. Use multiple contributors. WordPress and some other blog publishing platforms offer hierarchies and workflows, so you can share the publishing load among many users. Contributors can write, but posts must be edited and approved by, well…an editor. Authors can write and publish on their own. Administrators can add other users. Multiple contributors also helps with that vacation we talked about in #6.

Social Media for Small Business

Much of what I blog about is related to social media, and many of the people with whom I’m engaging online are other social media evangelists or people in health care who are interested in using tools like blogs, Twitter, Facebook and YouTube. And I think the examples we’ve been able to show through our Mayo Clinic work definitely show not only the potential of social media, but also the actual, real-world benefits, for large organizations. 

But what about individuals, or smaller organizations? Can they use social media profitably?

That was a question I addressed a couple of weeks ago with a young professionals group in Niles, Ill. So when I tweeted from the airport about my travels for the week and got a response from Tom Vanderwell, a mortgage lender from Grand Rapids, Mich. whom I had met previously through Twitter, I immediately asked him to share his experience.

When we talked by phone that night I asked him, “Do you get real business from your blog?” His response: “Well, today alone I got two emails from potential clients. One is in a state where I can’t do business, but I can connect the person to someone I’ve met through social media who has previously referred business to me. The other one I can do. So yes, I’ve definitely gotten business from my blog.”

I asked Tom to follow up with an email with some of the details about his blogging experience, and I’ve reproduced an edited version below.

Tom works for a large bank, so in that sense he’s not really a “small business” example, but on the other hand as someone whose compensation is based on business generated, he’s the ultimate entrepreneur. Many people like him invest in advertising to get people’s attention. I don’t know whether Tom advertises or not. But it seems his blog is a great way for people to get to know him and how he thinks, building trust in his perspective.

Here’s some straight talk from Tom about how he uses social media, particularly his blog, in his business, and the benefits he’s seen:

Continue reading “Social Media for Small Business”

8 Steps to Sustainable Blogging

Many people are intimidated by the thought of starting a blog. Some of this angst results from misunderstandings: they think a blog is some mysterious creation, when in reality it is an easy-to-publish Web site that allows comments. But some of the trepidation results from a true understanding: starting a blog means you need to regularly update it to keep the content fresh.

The purpose of this article is to provide tips for developing a sustainable blog, not in the ecological sense (though the so-called “carbon footprint” of a blog is toddler-sized), but from the “How can I start small and give the blog a strong path to growth?” perspective:

  1. Start with a hosted blogging platform. I used WordPress.com and highly recommend it. You can get started for free, and for less than $80 a year you can have a blog with the same look as your main Web site that can host a podcast and that is mapped to a subdomain of your main site. But that’s the next step.
  2. Choose your URL and map to it. I mapped my personal blog to https://www.social-media-university-global.org/ and with my work we have blogs at http://sharing.mayoclinic.org/ and http://newsblog.mayoclinic.org/ and http://podcasts.mayoclinic.org/, for instance. By doing this, instead of the default yourname.wordpress.com URL, you preserve your blog’s ability to grow and move later to a self-hosted WordPress installation (as I did with SMUG) without having your incoming links break. That preserves your precious Google juice.
  3. Use Video. I use and like the Flip video camera, which costs about $150 for standard definition and $230 or so for HD. Other cameras are available at similar prices. Particularly if you have busy subject experts you want to include in the blog, you’ll have much more success if you can embed video instead of asking them to write. And if they ask you to write for them, that will make your blog inauthentic. Being able to upload video quickly via built-in USB connector makes it easier for everyone.
  4. Use lots of “tags.” Tags are labels you apply to your posts, which are your way of telling search engines what the post is about. This makes it easier for people looking for your information to find it.
  5. Use descriptive titles or headlines. In WordPress, your headline becomes part of the URL, which has search engine implications. So a cute, human-oriented headline may be less helpful from an SEO perspective. A way around this is to edit the URL for search, but still have the clever play on words in the title.
  6. Schedule posts in advance. You can take a vacation from blogging by using this feature in WordPress, which enables you to set a day and time when you want the post to be published. So you can work ahead and then take off on vacation, knowing that the content will stay fresh even while you personally refresh.
  7. Decide whether comment moderation is necessary. Akismet does a great job in WordPress of weeding out spam comments, and if you don’t require comment moderation your readers will have more immediate gratification for sharing their thoughts, and it will be less work for you.
  8. Use multiple contributors. WordPress and some other blog publishing platforms offer hierarchies and workflows, so you can share the publishing load among many users. Contributors can write, but posts must be edited and approved by, well…an Editor. Authors can write and publish on their own. Administrators can add other users. Multiple contributors also helps with that vacation we talked about in #6.

For more detail on each of these top tips, check out the entire Blogging curriculum.

A Nice Article about My Day Job

On Sunday the Minneapolis Star Tribune ran an article about our social media work at Mayo Clinic which began:

ROCHESTER – A few years ago, Lee Aase was just another flack for the Mayo Clinic, issuing press releases on cue and calling news conferences for doctors to present carefully scripted messages.

These days, Aase is a walking, talking, blogging, Twittering, Facebooking, YouTubing force who’s blasting Mayo into the social networking world faster than you can say “Mayo Brothers.”

I didn’t particularly like the lead because “flack” and “carefully scripted” carry some negative connotations, but given how positive the rest of the story was, I obviously have no basis for complaint. 

We have a great team involved in social media at Mayo Clinic, and it’s been exciting to see the enthusiasm grow.

The story became available online Wednesday after being print-only for three days. The irony of having a social media story be print only escaped no one’s notice, but it’s part of the Star Tribune’s effort to increase Sunday print circulation. I guess I’m honored that they would think this story might help.

I don’t know how long this will be available at no charge on StarTribune.com, but if you haven’t yet seen it, check it out here.