In Part III of this series, I offered a recommendation for health care associations with regard to Twitter:
Create a Twitter account for your association, if only for defensive purposes. Use Twitterfeed to automatically tweet.
I think that was fine, as far as it went, and I think it is an essential step. But in the last two months I have seen immense potential for beneficial engagement by actively becoming involved with Twitter at the organizational level. It needs to be more than just a defensive measure.
I see Twitter being valuable not just for communication with members, but also for outreach to people who share your organization’s goals but may not yet be members. I believe it’s really worth your time to understand it, and to that end recommend the SMUG Twitter curriculum (or for an overview, going through the #tweetcamp2 course, for which the slides and accompanying videos from the Webcast archive are embedded below.)